YOUR CURRENT ASSIGNMENTPrivate
ME
- Last recorded gift
- Assignment closes
Thank them for their past support. Give them room to share what works for them now.
SECURE CALLING WORKSPACE
Security review modeFictional training records only. Live DonorPerfect access is disabled.
REVIEW IN PROGRESS
Careful with every connection.
The volunteer calling portal is being tested before access opens.
Access is closed for review.
There are no real donor records here. DonorPerfect is disconnected, and sign-in is paused while hosted security checks are completed.
Your SMRO coordinator will share individual invitations when the portal is ready.
WELCOME BACK
Your time can
make a difference.
Sign in to your individual SMRO volunteer account to begin a calling session.
01 Verify your identity
02 Take one assignment
03 Record the conversation
YOUR PRIVATE INVITATION
Welcome to the calling team.
VOLUNTEER DESK
Ready when you are.
A personal conversation, at your own pace.
YOUR COMPLETED CALLS0
DATA CONNECTIONTraining only
ACCESS WINDOW15 min idle limit
ONE CONVERSATION AT A TIME
Have a few minutes?
Take the next available assignment. We check it again before releasing contact details.
No directories or downloads. Your assignment is visible only to you.
A SIMPLE START
Lead with gratitude.
“Hello, I’m calling with Saint Moses Relief Organization. Thank you for supporting our work in the past. Do you have a moment for a quick conversation?”
- Listen first. Ask how they are and whether they would like to hear about SMRO.
- Check the record. They may already be giving through another arrangement.
- Offer an invitation. If interested, they can start a new pledge at donate.smro.ca.
Never ask for payment details. Respect a request not to be contacted again.
TEAM ACCESS
Invitation-only, individually approved.
Share this private, single-use invitation with the intended volunteer. It expires in 48 hours.
TRAINING QUEUE
Review the workflow safely.
Only fictional people and reserved example phone numbers are available.
DonorPerfect: disconnected
Live import is disabled. A security review, a dedicated restricted connection and an approved contact policy are required before activation.
ACTIVITY LOG
Accountable access.
This log records access and outcomes without donor names, phone numbers or call notes.